Return & Cancellation Policy

Return Policy: We hope that you will be satisfied with your purchase of VitaTree Supplements. If for any reason you're not satisfied, we will accept your return within 30 days of you receiving the item. Returned items received after 30 days will not be processed. Please note that a $10 restocking fee is charged on each bottle returned. VitaTree Nutritionals reserves the right to accept and process a return or not. When returning an item, it must be received by our warehouse within 30 days of your receipt of the product, and it must be returned in its original packaging. Customer is responsible for shipping charges (both returning shipping and sending shipping fees). Damaged, opened and consumed bottles of product beyond what is reasonable for the allowable 30 day time period will not be processed as a return.


Cancellation Policy: Vitatree will apply a Cancellation Fee when a customer places an order, either online, in-person or over the phone, by credit card only, not cash- and when the customer requests for this order to be cancelled before the product leaves our warehouse. The Customer will receive the total refund amount minus a cancellation admin fee (which includes the handling fee and transaction fee). This admin fee will be automatically calculated by our finance team and deducted from the reimbursed amount to customer.